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We aim to respond to all inquiries within 1-2 business days. For urgent technical issues, please include "URGENT" in your topic selection.

Average response: 24 hours

How do I reset my password?

RockSteady uses your Apple ID / iCloud account, so password resets are handled through Apple's account recovery process.

Is my data backed up?

Yes! All your workout data is automatically synced to iCloud and backed up securely.

Can I use RockSteady offline?

Most features work offline. Your data will sync automatically when you're back online.

Check out our comprehensive User Guide for detailed instructions on using all RockSteady features. Many questions are answered there!